Privacy Policy & Terms of use


Who we are

Our website address is:

What personal data we collect and why we collect it

Contact forms

We will collect and keep as part of our client information all the information you provide when you use our booking and contact forms, this information will only be used to contact you if necessary and to have all the details needed for your trip to be successful, this information is not shared with third parties.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We will collect basic and non identifiable information from our visitors with google analytics (country, region, time of visit, we will not collect your ip).

Who we share your data with

Analytics information is shared with google analytics by default, any other information provided will not be shared.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.



Using this website you are accepting our terms of use.

About the bookings

You can make booking requests through this website with a date, duration and a fixed price with our booking form. A booking request does not guarantee that the same will be approved and does not in any form represent a contract between Chalalán Ecolodge and the user. All booking requests will be reviewed by Chalalán and we will contact you to determine, in mutual agreement, the dates and booking conditions.